Thank you for using HireSMMs (“Company”, “we”, “our”, “us”). This Refund Policy explains how refunds are handled for purchases made on our website, https://hiresmms.com (the “Platform”).
By purchasing or subscribing to any of our paid services, you agree to the terms outlined below.
All sales for digital services, such as job postings, premium listings, advertising placements, or subscription plans, are final and non-refundable, except where required by law or specifically stated otherwise in this policy.
Because our services are delivered digitally and take effect immediately upon purchase or activation, we are unable to provide refunds once the service has been delivered or made available to you.
We may issue a refund or credit only under the following limited circumstances:
Duplicate Payment: If you are accidentally charged twice for the same transaction.
Technical Errors: If a verified technical issue on our end prevented your listing or account from being published or used as intended.
Service Not Delivered: If you paid for a service that was never activated, published, or made available due to an error on our part.
Fraudulent or Unauthorized Charges: If you believe your payment was made without authorization, contact us immediately for investigation.
All approved refunds will be processed to the original payment method used during purchase.
To be eligible for consideration:
You must submit a written refund request within 7 calendar days of the transaction date.
Requests must include proof of payment (invoice, receipt, or transaction ID).
Refunds will not be granted for reasons such as change of mind, dissatisfaction with candidate/employer response, or employment outcomes.
Our platform is a connection service we do not guarantee hiring results, job placements, or candidate performance.
Once your request is reviewed and approved:
Refunds will be processed within 7–10 business days.
The refunded amount may take additional time to appear on your statement depending on your bank or payment provider.
We are not responsible for any exchange rate differences, fees, or delays caused by your payment provider.
For recurring subscription services (if applicable):
You may cancel at any time before the next billing cycle to avoid further charges.
Partial refunds are not issued for unused time within an active billing period.
Cancellation stops future renewals but does not trigger a refund for the current period.
Payments made under promotions, discounts, or special offers are non-refundable unless explicitly stated otherwise at the time of purchase.
If you dispute a charge with your payment provider (chargeback) without first contacting us, we reserve the right to:
Suspend or terminate your account immediately, and
Deny future access to our services until the dispute is resolved.
We encourage users to contact our support team first most issues can be resolved quickly.
If you believe you are eligible for a refund or have any payment-related concerns, please contact us at:
HireSMMs
Email: support@hiresmms.com
Include in your message:
Your full name
Email address used on the account
Transaction ID or invoice number
Reason for refund request
By purchasing services from HireSMMs, you acknowledge that you have read and agree to this Refund Policy.
